Privacy policy
Privacy Policy for the Mysynaptril Synaptril Website
This privacy policy covers mysynaptril.com, a static information site about Synaptril run by Mysynaptril. The site has no accounts, no sign-up forms and no advertising cookies, and it takes no payments. We hold personal data only when you email [email protected]. Orders are placed on the Synaptril checkout on BuyGoods, under that checkout's own privacy policy.
Written by the Synaptril label deskUpdated
Scope01
What does the Mysynaptril privacy policy cover?
The Mysynaptril privacy policy covers mysynaptril.com and the emails you send to [email protected]. It was last updated on October 18, 2026.
Mysynaptril is an American Synaptril authorized shop. The website explains the Synaptril label and links to the brand's checkout. It is a set of static pages: no log-in, no customer account, no comment box and no newsletter.
The policy does not cover the Synaptril sales page, the BuyGoods checkout or the order desk. Those services collect your order details, and their own policies apply to them.
What we collect02
What information does mysynaptril.com collect?
Mysynaptril.com collects very little: the email you choose to send us, and the basic request records any web server keeps. We ask for no name, address, phone number or card number on the site.
The interactive tools on our pages, such as the question search, the five-question safety check and the bottle planner, run inside your browser. Your answers are not sent to us and are gone when you close the tab.
| Information | Collected? | Why, and for how long |
|---|---|---|
| Emails to [email protected] | Yes, if you write | To answer you; kept while needed to deal with your request and keep a record of it |
| Server request records (address, browser type, page, time) | Kept by our web host | To deliver pages, stop abuse and fix errors; kept for the host's standard log period |
| Answers in the safety check, planner or search box | No | Processed in your browser only |
| Name, address, phone, card details | No | Typed into the checkout, not into mysynaptril.com |
| Advertising or tracking profiles | No | We run no ad network and no analytics tracker |
Cookies03
Does mysynaptril.com use cookies?
No. Mysynaptril.com sets no advertising cookies, no analytics cookies and no tracking pixels. The pages load their fonts, styles and images from our own server, so no outside font or ad service is called while you read.
Because we set no cookies, we show no cookie banner. If that ever changes, this policy will say so first, and any optional cookie will wait for your consent.
Once you click an order button and reach the Synaptril checkout on BuyGoods, that site may use its own cookies for payment, security and order tracking. Its privacy policy explains them.
Order clicks04
What happens to your data when you click a Synaptril order button?
Nothing personal reaches us when you click a Synaptril order button. The button opens a short redirect page on our site, which forwards you to the checkout for the pack you chose.
The checkout link includes a pack number and a code that tells the seller which shop sent you. That is how Mysynaptril is paid for the sale. It carries no name, email or card detail from you, because you have not typed any yet.
Everything you enter after that, including your name, address, email and payment card, goes to the checkout and the Synaptril order desk under their own policies. We do not receive a copy.
Your emails05
What does Mysynaptril do with emails you send?
We use your email only to reply to it. If you report a typo, we may fix the page and write back to say so.
We do not add you to a mailing list, and we never send marketing email. We delete messages once they are no longer needed for the request or for our records.
- Do not send card numbers, passwords or medical records by email.
- For order matters, write to the order desk at [email protected] instead; our inbox cannot see orders.
- If you send health details, we use them only to answer and do not share them.
Your choices07
What privacy choices and rights do you have?
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to [email protected] with the email address you used, and we will reply from the same inbox.
Depending on where you live, state or national law may give you more rights, such as a right to know or to opt out of sale. We honor those requests even though we do not sell data. We may ask you to confirm the request from the same email address before we act on it.
For data held by the checkout or the order desk, contact them through +1 (323) 348-1373 or [email protected], or use the request routes in the checkout's own policy.
Children08
How does mysynaptril.com treat children's privacy?
Mysynaptril.com is written for adults. The Synaptril label says the capsules are not for use by anyone under 18, and the site is not aimed at children.
We do not knowingly collect information from children under 13. If a parent believes a child has emailed us, write to [email protected] and we will delete the message.
Security09
How does Mysynaptril keep the website secure?
Mysynaptril.com is served over an encrypted HTTPS connection, so pages cannot easily be read or changed on the way to your device. Because the site holds no accounts or payments, there is little personal data on it to protect.
Our inbox is protected with a password and limited to the people who answer it. No method is perfect, so please keep sensitive details, such as card numbers or full medical histories, out of emails to us.
If you see a page that copies our name but asks for card details or a password, it is not ours. Tell us at [email protected].
Changes10
How will Mysynaptril tell you about privacy policy changes?
We post any change on mysynaptril.com and update the date at the top. A change that collects more data, such as adding analytics, will be described in plain words before it starts.
Questions about this policy go to [email protected], Mon-Fri 9:00am-5:00pm ET, or by post to 1114 Avenue of the Americas, Suite 1900, New York, NY 10036, USA. The rest of our rules sit in the terms and conditions and the medical and affiliate disclaimer. Every desk is listed on the contact page.
FAQ11
Privacy questions
Does mysynaptril.com store my card details?
No. The site never asks for a card number. Payment happens on the Synaptril checkout on BuyGoods, which handles card data under its own policy. Mysynaptril receives no card details, not even the last four digits.
Does mysynaptril.com track me with cookies?
No. The site sets no advertising cookies, no analytics cookies and no tracking pixels. Fonts and images load from our own server. The checkout you reach after clicking an order button may set its own cookies.
Can Mysynaptril see what I ordered?
No personal order details reach us. The seller can tell that a sale came through our link, which is how we are paid, but your name, address and order contents stay with the checkout and the order desk.
Are my answers to the safety check saved?
No. The five-question check, the bottle planner and the FAQ search run in your browser. Your answers are not sent to Mysynaptril or stored on our server, and they disappear when you close or reload the page.
How do I ask Mysynaptril to delete my emails?
Write to [email protected] from the address you used before and ask for deletion. We delete the messages and confirm by reply, unless the law requires us to keep a record for a time.
Who handles privacy for my Synaptril order?
The checkout and the Synaptril order desk. They hold your order details, so requests about that data go to [email protected] or +1 (323) 348-1373, or through the request route in the checkout's privacy policy.
Who wrote this12
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by an American Synaptril authorized shop, not by the manufacturer or the distributor. We earn money when you buy through our order links.
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